Banks Confident in Apple Pay Security, Assume Liability for Fraudulent Purchases

touch_id_chase_handApple's new Apple Pay payment system has been designed to be ultra secure, taking advantage of existing NFC tokenization specifications to keep user payment information safe. Apple uses tokens, or unique Device Account Numbers, to replace card numbers and transactions are verified through both one-time use security codes and Touch ID.

Ahead of the launch of Apple Pay, The Daily Dot has spoken to several different banks working with Apple on the payments service, including Navy Federal Credit Union, USAA, Chase, and PNC, to get their thoughts on its security.

According to Navy Federal VP of credit cards Randy Hopper, the bank was "very excited" to see what Apple had developed, because it is "convenient, secure, and private." Apple's use of tokenization "addresses all points of weakness across the payment system."

USAA assistant vice president Vikram Parekh, meanwhile, said that the bank is confident enough in Apple Pay to assume all liability for unauthorized or fraudulent transactions, both in retail stores and for online purchases.

"USAA has a zero liability policy and members are never liable for any losses related to unauthorized [or] fraudulent activity, this does not change with Apple Pay," Vikram Parekh, Assistant Vice President at USAA Bank tells the Daily Dot.

"The bank has liability for any purchases made when Apple Pay is offered and used as the form of payment. This is true for both face-to-face and for "in-app" purchases," Parekh explains.

Both Chase and PNC offered similar statements, suggesting banks that have partnered with Apple feel that the payments system is secure enough for them to offer consumers the same protections they get with standard credit cards.

Apple Pay is "extremely secure" and "zero liability for fraudulent transactions still applies," said Chase spokesman Paul Hartwick, while Tom Trebilcock, vice president of digital at PNC Bank, pointed out that tokenization will protect consumers from "potential mass theft of credit and debit card information." Stolen credit cards and customer information have plagued millions this year, as major retailers like Target and Home Depot saw massive security breaches that compromised significant amounts of customer data.

"From Navy Federal's perspective we're excited about the whole tokenization process," Hopper says. "The whole process of providing a payment token as opposed to the financial account number actually reduces the risk to the system and to everyone participating in it, from the customer, to the retailer, to the payment networks, to the issuer, and to Apple."

Though Apple has said that it will not be able to see transaction information, several of the bank representatives that spoke to The Daily Dot have confirmed that they will be able to tell if a transaction has taken place using Apple Pay or a standard credit card, "because of the nature of the data" given to banks in the Apple Pay system.

Apple has plans to launch Apple Pay in October, through an update to iOS 8. iOS 8.1, which was seeded to developers earlier this month, already contains hidden Apple Pay setup and settings elements that will likely be unlocked before the software is released to the public.

There is no word of an official release date for Apple Pay, but Chase said its customers will be able to use Apple Pay when it launches, while USAA plans to begin offering Apple Pay on November 7. PNC and Navy Federal will support Apple Pay in the fall.

Related Roundup: Apple Pay

Popular Stories

Generic iOS 18

Apple Announces iOS 18.2 Launching Today With These New Features

Wednesday December 11, 2024 5:23 am PST by
Apple has announced that iOS 18.2, iPadOS 18.2, and macOS Sequoia 15.2 will be released today following more than six weeks of beta testing. For the iPhone 15 Pro and iPhone 16 models, the update introduces additional Apple Intelligence features, including Genmoji for creating custom emoji, Image Playground and Image Wand for generating images, and ChatGPT integration for Siri. There is also ...
iphone 17 pro concept render cameras

Major iPhone 17 Pro Redesign Backed by Supply Chain Info, Claims Leaker

Thursday December 12, 2024 4:36 am PST by
Next year's iPhone 17 Pro models will reportedly feature a major redesign, specifically centering around changes to the rear camera module, and now new supply chain information appears to confirm the striking change, according to a Chinese leaker. iPhone 17 Pro concept render Late last month, The Information's Wayne Ma claimed that the rear of the ‌iPhone 17‌ Pro and ‌iPhone 17‌ Pro...
m4 mac mini hands on

Cloud-Based M4 and M4 Pro Mac Mini Models Now Available

Wednesday December 11, 2024 7:34 am PST by
Developers now have access to cloud-based M4 and M4 Pro Mac mini units via MacWeb, a Silicon Valley-based provider of cloud services. The company has launched three configurations of the new Mac mini, powered by Apple's M4 and M4 Pro chips. Developers and IT teams can rent these machines for tasks ranging from basic development to advanced artificial intelligence modeling, providing an...
macOS Sequoia Night Feature

Apple Releases macOS Sequoia 15.2 With New Apple Intelligence Features

Wednesday December 11, 2024 10:02 am PST by
Apple today released macOS Sequoia 15.2, the second update to the macOS Sequoia operating system that was released in September. macOS Sequoia 15.2 comes over a month after the release of macOS Sequoia 15.1. Mac users can download the ‌macOS Sequoia‌ update through the Software Update section of System Settings. macOS Sequoia 15.2 adds Image Playground, an app that lets you create...
macbook air m2 13 inch

macOS Sequoia 15.2 Confirms New M4 MacBook Air Models Are Coming

Wednesday December 11, 2024 10:54 am PST by
Apple today made a mistake with its macOS Sequoia 15.2 update, releasing the software for two Macs that have yet to be launched. There is a software file for "Mac16,12" and "Mac16,13," which are upcoming MacBook Air models. The leaked software references the "MacBook Air (13-inch, M4, 2025)" and the "MacBook Air (15-inch, M4, 2025)," confirming that new M4 MacBook Air models are in...
maxresdefault

Apple Releases iOS 18.2 and iPadOS 18.2 With Genmoji, Image Playground, Siri ChatGPT and More

Wednesday December 11, 2024 10:03 am PST by
Apple today released iOS 18.2 and iPadOS 18.2, the second major updates to the iOS 18 and iPadOS 18 updates that came out in September. The new updates come over a month after Apple released iOS 18.1 and iPadOS 18.1. Subscribe to the MacRumors YouTube channel for more videos. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General >...
Generic iOS 18

Apple Seeds Second Release Candidate Versions of iOS 18.2 and More With Genmoji, Image Playground and ChatGPT Integration

Monday December 9, 2024 10:06 am PST by
Apple today seeded the second release candidate versions of upcoming iOS 18.2, iPadOS 18.2, and macOS 15.2 updates to developers and public beta testers for testing purposes, a week after releasing the first RCs. The first iOS 18.2 RC had a build number of 22C150, while the second RC's build number is 22C151. Release candidates represent the final version of beta software that's expected to see a ...

Top Rated Comments

UnfetteredMind Avatar
133 months ago
I'm not at all surprised they'll assume liability as the system is more secure than what we have today and they're already assuming the liability :rolleyes:

Looking forward to being able to use it!
Score: 9 Votes (Like | Disagree)
jpsaffron Avatar
133 months ago
No, as I said in another reply, they do cover fraudulent charges with swiped cards, but with the new chip and pins, the merchants are responsible.

Assuming you're referring to the US, it's the other way around. If a customer has a chip-and-signature card, but the merchant runs the mag swipe, the merchant takes on the liability. If the customer has a chip-and-signature card, and the merchant runs it as chip-and-signature, the issuing bank takes on the liability. That gives the merchant an incentive to update their terminal to chip-and-signature.

If the bank does not issue a chip-and-signature card in the first place, the issuing bank will still have liability for all transactions. Of course, one would expect not many banks to leave themselves in that position.

(Also note that chip-and-signature is, unfortunately, not chip-and-pin -- which is the standard in Europe.)
Score: 8 Votes (Like | Disagree)
UnfetteredMind Avatar
133 months ago
With magnetic stripes, banks assume liability. With Chip and Pin, merchants have to assume liability. Chip in pin is incoming to the USA 2016, and merchants will be required to accept liability for fraud in this case.

I thought it was if the merchants did not upgrade to the new system, that they (merchants) would be responsible for fraudulent charges? Thus incentivizing merchants to upgrade.
Score: 8 Votes (Like | Disagree)
Worf Avatar
133 months ago
Where are those Google Wallet apologists?
Score: 6 Votes (Like | Disagree)
MacSince1990 Avatar
133 months ago
Where are those Google Wallet apologists?

Right here. And I apologize for the Google Wallet.

(Disclaimer: I have no idea what that is.)
Score: 5 Votes (Like | Disagree)
spectrumfox Avatar
133 months ago
Where are those Google Wallet apologists?
Geez, can't let an Apple announcement go by without mentioning Android or Google.

Fanboy much? Give it a rest, hero. No one mentioned them before you did.
Score: 5 Votes (Like | Disagree)